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On-Line payment with Credit Cards
To order on-line please use our shopping cart. You will be connected with the Paypal shopping system, and you will be presented with two different choices: Paypal payment or Visa / Mastercard / Visa Electron payment. You do NOT have to open a Paypal Account to pay, just choose the normal credit card option, when asked.

Out of stock products
We try to keep our on-line catalog constantly updated, so that all titles listed are currently available. If something from you order is out of stock we will inform you via e-mail.

Shipping costs
Shipping costs change depending if your order include heavy items (like vinyl, books & boxes) or not. Our pricing and shipping policy is friendly and customer- oriented: you won't find any strange additional fee or 1-dollar-more-for-each-CD type of thing. What you buy is what you pay.

Return policy
You may return a defective item for a refund or a replacement with a new copy contacting us within 7 days of receiving. Shipping charges due to the replacement will be refunded. We try to package the goods as securely and safely as possible. We cannot be held responsible for damages to jewel cases due to carriage.

Privacy policy
Soundohm.com is committed to safeguarding the privacy of our users while providing the highest possible quality of service. We will only use the information that we collect about you lawfully in accordance with the Italian Law 196/03. The details will be shared with third parties exclusively for the execution of the commercial relation with the customers. In accordance with the law 196/03 you have the left to modify your details asking for their rectification, integration or writing off.

For any question feel free to contact us at:
via Pastrengo 12
20159 Milano